Terms of Business

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Terms of Business for Thomas Miller Wealth Management, detailing our services and costs.


Privacy Notice

Privacy Notice

Privacy Notice explaining the types of information Thomas Miller Wealth Management Limited, Thomas Miller Investment Limited, Thomas Miller Investment (Isle of Man) Limited (collectively ‘Thomas Miller Investment’) may collect, what we do with it, and why we need that information.


Client Website Terms of Use

Client website terms PDF cover

Secure access to online valuations for clients of Thomas Miller Wealth Management is provided via the Client Website.

For full terms of use please view the Client Website Terms of Use.


Treating Customers Fairly

treating customers fairly PDF cover

This document sets out the policy of Thomas Miller Investment Ltd, Thomas Miller Wealth Management Limited and Thomas Miller Investment (Isle of Man) Limited (collectively ‘TMI’) regarding Treating Customers Fairly.

For more information please view our treating customers fairly policy document.


Stewardship Code

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Thomas Miller Investment complies with the Stewardship Code introduced by the Financial Reporting Council, and will use the Code to inform its voting procedures and its relationships with the management of companies which are owned by its clients.

You can read more about our compliance with the code by reading the attached document.

Please use the following links to view Thomas Miller Investment's Voting Record 31.07.2016 - 31.07.2017 and our Vote Summary 2016-17.


Conflicts of Interest Policy

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Integrity is one of TMI’s core values and confidence in the integrity of TMI and its employees is central to the relationship of trust between the firm and its clients. You can read about our Conflicts of Interest Policy by reading the attached document.

This document sets out the policy of Thomas Miller Investment Ltd, Thomas Miller Wealth Management Limited and Thomas Miller Investment (Isle of Man) Ltd (collectively “TMI”) on conflicts of interest.


Order Execution Policy

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You can read about our Order Execution Policy in the attached document.

This document sets out the policy of Thomas Miller Investment Ltd, Thomas Miller Wealth Management Limited and Thomas Miller Investment (Isle of Man) Ltd (collectively ‘TMI’) on the execution of client orders.


Order Execution Disclosures

TMIL RTS28 Disclosure
TMWM RTS28 Disclosure 2017

You can read Thomas Miller Investment Ltd.'s RTS 28 Disclosure in the attached document.

Thomas Miller Investment Ltd ("TMIL") is required to provide disclosures around the execution venues used for each financial instrument and information on the quality of execution.

You can read Thomas Miller Wealth Management Ltd.'s RTS 28 Disclosure in the attached document.

Thomas Miller Wealth Management Ltd ("TMWM") is required to provide disclosures around the execution venues used for each financial instrument and information on the quality of execution.


Bribery Act

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The Bribery Act received Royal Assent on 8 April 2010 and came into force on 1 July 2011. The new Act reforms the criminal law to provide a new, modern and comprehensive scheme of bribery offences that will enable courts and prosecutors to respond more effectively to bribery at home or abroad.


Complaints Guide

At Thomas Miller Investment we believe that service excellence is paramount in all we do. However, we recognise that occasionally things go wrong. When they do, we encourage our clients to contact us so that we have the opportunity to put matters right and enhance our service for the future.

This document outlines what you should do if you wish to make a complaint and explains who to contact if you are not satisfied with our response.

Please get in touch if you have any questions, our team would be happy to help.

The value of your investment can go down as well as up, and you can get back less than you originally invested. Past performance or any yields quoted should not be considered reliable indicators of future returns. Prevailing tax rates and relief are dependent on individual circumstances and are subject to change.